Terms and Conditions 

The following terms apply to the Algarve Cycling Camp 2021

1. Bookings

  • Bookings can be made via the online form on the website, by phone or email up to two weeks prior to the experience start date.

  • Prepayment of the total amount is required upon booking. All bookings are subject to availability. Your booking will be confirmed once we have received the full payment.

  • To make a reservation you must be at least 18 years old and all the people accompanying you must have knowledge of this information. 

  • Payments are made via a PayPal link which is sent to your email.

  • In the case of a booking being made by an individual person on behalf of another person or group of persons, then the person making the booking (the lead name) must be 18 years old or over and possess the legal capacity and authority to make the booking and accepts these booking terms and conditions on behalf of everyone in their party. The lead name is then responsible for ensuring the accuracy of all information provided related to themselves and persons in their party, and for passing on information regarding the trip to all persons in their party.

  • The contract between you and Algarvacay comes into effect on receipt of your booking in writing, by telephone, by electronic means (online) or in person and once your payment has cleared to us. From this point on, the rights and obligations (in particular payment of the trip price) arising from the contract are binding on you (and any further participants booked by you) and on Algarvacay. These booking terms and conditions apply to all trip participants.

2. Booking fees

  • This company reserves the right to request a booking fee amounting to 100% of the activity in question, per person, payable at time of booking.

3. Cancelations

  • We reserve the right to change hotels and/or location in circumstances that are beyond our control. In any such event we will go to every effort to provide for a substitute arrangement of equal value to the extent this is possible.

  • We reserve the right to change or cancel any holiday, trip, itinerary or part thereof in the event of insufficient numbers needed to operate the holiday or if the transport, travel or weather conditions are deemed unsuitable. We will advise you of this no later than 20 days prior to departure. A minimum of six customers is required to operate a holiday unless otherwise specified on the individual trip booking page.

  • Any cancellation made within 14 days from the date of arrival will incur a 50% cancellation charge of the total booking amount.

  • Any no-show will incur a 100% cancellation charge.

  • All cancellation notices should be emailed to algarvacay@gmail.com at least. If no response is received within 48hrs please contact 07758114520 for confirmation of cancellation.

  • Cancellations by the participant should be made in writing, with at least 24hours notice. If the cancellation does not comply with the stipulated you will be charged a cancellation fee on the full value of the amount paid. There shall be no refund of reservation fee for deliberate reasons of cancellation by the participant.

  • Once the activity has started with the agreement of the participants, it may still be stopped due to wind, rainfall or other factors outside the company. In this case a partial refund may be issued. In case of voluntary termination by the customer, there will be no refund.

4.Covid-19

  • If you are not able to travel to the event due to Covid-19 restrictions imposed by the government, you may request a refund for the full amount paid upon booking. 

  • If the event is cancelled due to Covid-19 restrictions, we will reschedule the event to a later date and your payment will held for this date unless otherwise requested.

5. Meeting point and departure time

  • The meeting point will be indicated in the confirmation e-mail. Given that the delay of the participants could lead to its exclusion from the activity, we asked all participants to be at the meeting point at the stipulated time. Participants must be there five minutes before departure time. The quality of the experience may be affected if the participants are late. In this case there will be no refund.

 

6. Transfers

  • If any person is prevented from travelling we will agree to that person’s booking being transferred to another person who satisfies all the conditions applicable to the holiday, subject to both persons accepting joint and several liability for full payment of the holiday price and our charge for confirming the transfer and any additional costs arising from the transfer. We must be given reasonable notice of the transfer request, which is considered to be at least 14 days prior to the departure date.

7. Accommodation facilities

  • Each provider of accommodation may have its own terms and conditions on which they take guests, and you agree to abide by these.

  • You must use the facilities and equipment provided to you with care and keep them in a clean and tidy condition. We reserve the right to charge you for any extra cleaning, missing items or damage.

  • Compensation payable by you

  • When booking you agree that we have the right either during or after your holiday to recover from you the following costs, including via the credit/charge or debit card used to pay for the holiday or otherwise:

  • any compensation that we have to pay to others as a result of your acts or omissions; and/or

  • any damage to property or accommodation; and/or

  • any other charges or fees that we may incur as a result of your acts or omissions and from any breach of these terms and conditions; and/or

  • any outstanding amounts due for your holiday.

 

8. Food and Beverages

  • Half Board option is included with your hotel stay (Breakfast and Dinner including drinks)

  • Lunch, fuel and hydration for your guided cycling days are not included in the package. 

9. Photos, videos and mailing list

  • Algarvacay reserves the right to include your e-mail on our mailing list to send you our latest offers.

  • Photographs, likenesses or images of participants secured or taken on any of our trips may be used by the company without remuneration in all media for bona fide promotional or marketing purposes.

10. Behaviour

  • Algarvacay promotes ecotourism activities with natural, cultural and environmental interest. We expect the respect of the natural areas and local lifestyles of the places we visit by the participants of the activities. We also respect the code of conduct of the protected areas according with the ICNB (Biodiversity and Nature Conservation Institute) and we expect that the participants also respect that same code. We reserve the right to suspend or cancel an activity if we find that your behaviour is in conflict with this philosophy and code of conduct.

  • Your behaviour should not be excessive, noisy or disruptive, especially at night. Your behaviour must at all times be appropriate to the culture of the country you are visiting. Offensive or illegal behaviour will not be tolerated and may result in the police being involved. We do not consider offensive or aggressive behaviour or language towards our staff to be acceptable. We may ask you and/or any member of your party to leave immediately if your conduct is considered by us to be inappropriate, likely to cause harm, or impair the enjoyment, comfort or safety of your neighbours, other members of your group, staff and the general public. No refunds or compensation will be given in these circumstances and we reserve the right not to accept any future bookings from you or any member of your party

11. Medical and special requirements

  • We welcome people with restricted mobility, medical or particular care requirements or a disability, and aim to ensure that our services are as accessible as reasonably possible to all. However, in order that we may consider the possibility of making reasonable adjustments, it is important that we are fully informed of any needs, requirements and conditions before any booking is concluded. Please telephone us and we will be happy to discuss availability, suitability and potential reasonable adjustments with you.

  • If you have special requirements, a risk assessment might be required prior to confirming a booking or allowing participation in guided rides. Please note that we rely on the information you provide to help us anticipate and satisfy your needs. We therefore require you to give us a full and frank description of your needs. You must update us with any change in your circumstances prior to and during your holiday. Our guides can only provide general first aid. As such it may be necessary for you or a member of your party to take responsibility for and to be able to administer or attend to your/their own medical needs or have someone accompany you/them who can do so.

  • You should inform us immediately, if within 4 weeks prior to your arrival date or during your break, any member of your party has, or develops an infectious or contagious medical condition. If so, we have the right to:

  • refuse to accept your booking;

  • cancel your holiday; or

  • ask any member of your party to leave immediately, should we, in our reasonable discretion consider it necessary to protect the health of others.

12. Insurance disclaimer

  • You understand and accept that taking part in any trip organised by Algarvacay is at your own risk and that neither Algarvacay nor any agent, employee or other client is responsible for your safety. You further accept that Algarvacay is there only to give route guidance and arrange any transfers and/or accommodation. Even though guided rides are offered, you take part in these rides totally at your own risk.

  • You have been advised by Algarvacay that you need to be sufficiently fit and not suffering with any illness that could be exacerbated by the types of activities undertaken on the trips and that if in any doubt, you should seek medical advice before making a booking.

  • You have also been advised by Algarvacay that you need sufficient medical travel insurance to cover all medical expenses, loss of earnings, cost of care, any loss or damage to your baggage and equipment, any liability you may incur against a third party and cancellation/curtailment of the trip should you need it. Insurance to cover medical expenses is mandatory on all Algarvacay holidays and we strongly advise that you take out full travel insurance.

  • YOU CONFIRM THAT YOU WILL ARRANGE INSURANCE AGAINST SUCH RISKS AND AGREE AND ACKNOWLEDGE THAT FAILURE TO DO SO IS AT YOUR OWN RISK

  • You hereby agree that except in respect of death or personal injury caused by negligence of Algarvacay, neither Algarvacay nor its employees or agents will have any liability (whether in contract or tort including negligence) for any loss, damage, injury or death you may suffer in connection with any trip organised by Algarvacay. This includes but is not limited to theft of bicycles or injury as a result of cycling and in particular injuries sustained as a result of personal equipment which has not been adequately maintained or serviced or for failure by you to wear your cycle helmet. In addition, we shall not be liable for losses suffered related to any business of yours such as lost profits, lost data, loss of contracts, etc, or any other business loss that you may incur as a result of any breach of these terms and conditions.

  • We shall also not be liable for loss or damage suffered by you which is caused or contributed to by any defect or failure of any travel services not provided by us and for which we could not reasonably be expected to be responsible for.

  • Furthermore, Algarvacay is not responsible for any failure by you to take out the appropriate insurance or for any losses suffered by you as a result of you breaching any of these terms and conditions.

  • Except for those matters for which we do not seek to exclude our liability to you, our total liability to you is limited to twice the basic holiday price per person shown on your invoice or agreed in writing with us.

13. General

  • We may assign our rights and/or obligations under the agreement between us. This will not affect your rights under these terms and conditions. You may not transfer any of your rights or obligations without our prior written consent.

  • If any part of these terms and condition is unenforceable, the enforceability of any other part remains unaffected.

  • A party who is not a party to the agreement between us has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this contract, but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

  • These terms and conditions constitute the entire agreement between the parties with respect to the subject matter of these terms and conditions.

  • Any waiver by either party of a breach of any provision of these terms and conditions shall not be construed as a waiver of any subsequent breach of the same or any other provision.

14. Law and jurisdiction

  • This agreement between you and Algaravacay will be governed by English and Portuguese law and any matter or dispute in connection with this contract will be subject to the exclusive jurisdiction of the English or Portuguese court.

15. Complaints

  • Algarvacay has a complaints book and report to Tourism de Portugal Bureau.